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INTRODUCING ESA+

ESA+ Introducing
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JOIN ESA+

ESA+ has been created to provide endless benefits for our loyal product owners. Providing an affordable way to access additional features and content that aren’t currently available to users.

Become an ESA+ member to unlock new and exclusive content.

ESA+ Logo

Through collaborating with some of the world’s top coaches, our products have evolved to new heights of excellence in training. Our ESA+ platform offers all-access for our customers and partners to enhance their products, and receive additional value. We want to create an ESA Community where our customers are at the forefront of future developments and shaping the ESA products in the years to come.”

 

Eddie MITCHELL (Founder)

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ESA+ SUMMER UPDATE

FILTERING ON LEADERBOARDS

Through the Settings Interface, users can now pre-filter their leaderboard using the Leaderboard Generator tab. Options include setting unique start and end times, specifying game duration, choosing a title, filtering the Training Mode, and opting to use usernames instead of actual names.

To access this new feature, navigate to the Settings Interface and select the Leaderboard Generator tab.

NEW

NEW

CREATE A TRAINING MODE: VISION PRO

We invited you to submit your best ESA Training Mode creations for a chance to have them featured in our lineup. We selected the top three entries and put them to a vote.

 

Our winner was Vision Pro, which adds a new dimension to our classic Mode Vision by introducing a virtual defender.

NEW

CUSTOM GAME
SOUNDS

As part of July's ESA+ Update, users now have the capability to upload custom game sounds to their products, enabling them to enhance their offerings with an additional layer of personalisation.

Whether it's a new sound for hits and misses, a modification to the existing countdown noise, or a unique twist to the end of game sound for a more celebratory experience, our new feature provides limitless customisation possibilities.

NEW

NAVIGATION BUTTONS

ESA+ Members can now effortlessly switch between the Interface and Leaderboard by clicking the Leaderboard icon, eliminating the need to manually change the URL. Similarly, you can switch from the Leaderboard to the Interface by clicking the title.

Additionally, there are buttons to refresh the page and access the Settings Interface, allowing you to navigate between Interface pages with ease.

ESA+ Updates
Extended Warranty
NEW Training Mode: Ludo
Custom LED Dot Matrix Scoreboard
Leaderboard Customisation
NEW Training Mode: Countdown
NEW Training Mode: Passing Index
NEW Training Mode: Pass Finder React
Pop-up Leaderboards on ESA Controller
Press Panel Functionality on Extended Modes
NEW Training Mode: 30/30 Vision
NEW Session Plans on ESA+ Online Portal
NEW Training Mode: Four Court
Settings Interface
ESA Live Chat Support Feature
NEW Training Mode: Knockout (Precision Wall)
NEW Training Mode: Memory
ESA Coach Audio Feedback
ESA+ Online Portal with Session Plans & Media Library
ESA Controller
Access to Exclusive Training Modes
Unlimited ESA Data Hub Users
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ESA+ TRAINING & MEDIA CONTENT

By subscribing to ESA+, you will gain access to a variety exclusive Training Modes and Session Plans that have been developed by our team, as well as, being offered the chance to suggest your own. You will also have access to the ESA Coach Audio Feedback and play along with the ESA Coach PT Sessions.

You will also have the opportunity to access and distribute our vast array of ESA Media we have gathered over the years, which include hi-resolution images, video content and also any in-house marketing materials. 

INTERACT WITH YOUR
PRODUCTS MORE EFFICIENTLY

ESA has designed and developed cutting-edge web and mobile applications that are aimed at improving the user experience. These applications have been engineered to provide comprehensive data and statistics to users.

 

We have created the ESA Controller, a new upgrade on the web interface used to control the product and the ESA Data Hub, a portal where players can view in depth statistics on their performance.

ESA+ Apps
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ESA
ONLINE STORE

Launching in 2024, is the ESA Online Store. The new home of ESA Extras from our Transport Bags, to product accessories such as the Levity.

As an ESA+ Member, you will receive discounts on these items, which also include exclusive access to ESA Merchandise and ESA Kit Apparel.

 ESA LIVE SUPPORT
 NOW AVAILABLE 

NEW to ESA+ is our live chat support feature, allowing you to easily connect with a member of our support team to deal with your queries promptly.

 

ESA+ Members can also access the Maintenance Manual and Product Diagnostic FAQs, as well as our support contact information for fast assistance.

ESA Live Chat Support
  • Where can I find the ESA Data Hub?
    The ESA Data Hub App is available to download via the Apple and Google Play Store. Please visit the App Information page for compatibility requirements. The ESA Data Hub is also available online. If you want to learn more about the app please visit http://www.eliteskillsarena.com/datahub.
  • How do I link my ESA Account?
    After signing in the ESA Data Hub, an orange bar will appear asking you to Link Account. Hit the Link Account button and enter your ESA Username and Password used when playing with our products. SIGN-IN > LINK ACCOUNT > LINK After you have linked your account you will have access to all scores made by the account in the analysis page. You can also link your account via the Profile Settings page by editing the ESA Username section. MENU > PLAYER > SETTINGS > ESA USERNAME > LINK To link your ESA Account you will need your email/username you use with our products. This information will be available from staff members at the facility you visit. If you are not associated to a facility, visit ftsgateway.uk or you can email info@eliteskillsarena.com for support.
  • What is the Player Index?
    The ESA Player Index is our new way evaluating footballing ability by using player performance on the ESA products. Our Football Department have created algorithm where your scores will be put up against the test to determine an overall score in 6 key categories; Passing, Dribbling, Shooting, Acceleration, Stamina & Vision. Your score in each of these fields will be put towards a total score based out of 100. For more information on the ESA Index, please email info@eliteskillsarena.com and speak to a member of the Football Department.
  • Why hasn't my score appeared after I have finished a game?
    After finishing your game, your score should appear within 30 seconds of competition depending on internet speed. If it doesn't appear automatically, users can refresh the page by hitting the top left button to update their Analysis. If you are still experiencing a problem, please contact your facility manager or contact ESA info@eliteskillsarena.com. All scores are saved our Data Hub and can be added at anytime.
  • How do I change/filter the Leaderboard?
    Whilst on the Leaderboard page, users can filter the top 10 with a range of different options available including; Local/Global, Training Mode, Product, Duration, Gender, Age, Timescale and other options taken from your Profile. After submitting your filter options, the Leaderboard will show the selected top 10 with a everyone's high-score shown. MENU > LEADERBOARD > FILTER > SUBMIT The Leaderboard will also show your rank either in the top 10 highlighted in white, or your position at the bottom of the top 10 again highlighted in white. If you have set up a Private Leaderboard, this will be filterable underneath the Local/Global section.
  • How do I add a friend on the ESA Data Hub App?
    To add Friends you can do this by going to the All Friends page under the Friends tab in the Menu. From here you will be able view all your current friends, add any new ones and also remove anyone if you wish. To add a friend you will need to know their email. MENU > FRIENDS > ALL FRIENDS > ADD FRIEND > ADD FRIEND
  • How do I sign-up to the Data Hub?
    To sign-up to the ESA Data Hub, you will need to fill in the registration form via the app or online hub. If you already have a username linked to our products, please also include this whilst signing up to ensure all of your scores migrate. Linking your account can be done at a later stage via the Profile Settings section.
  • I didn't receive my activation email?
    The activation email should be visible via the inbox of the email account you used to register. If it has not appeared in your inbox after 10 minutes, please check your junk mail. If the email is still not found in your junk, please check the email address you entered whilst registering. If you are still experiencing problems, please contact info@eliteskillsarena.com with your name and we will activate your account for you.
  • I have forgotten my password?
    If you have forgotten your password please click 'forgot password?', enter in your email address connected with your ESA Account. You will then receive an email with a link to reset your password.
  • Didn't receive the forgot password email?
    The forgot password email should be visible via the inbox of the email account you entered. If it has not appeared in your inbox after 10 minutes, please check your junk mail. If you are still experiencing problems, please contact info@eliteskillsarena.com with your email address and we will reset your password for you.
  • How do I link my ESA Account?
    After signing in the ESA Data Hub, an orange bar will appear asking you to Link Account. Hit the Link Account button and enter your ESA Username and Password used when playing with our products. SIGN-IN > LINK ACCOUNT > LINK After you have linked your account you will have access to all scores made by the account in the analysis page. You can also link your account via the Profile Settings page by editing the ESA Username section. MENU > PLAYER > SETTINGS > ESA USERNAME > LINK To link your ESA Account you will need your email/username you use with our products. This information will be available from staff members at the facility you visit. If you are not associated to a facility, visit ftsgateway.uk or you can email info@eliteskillsarena.com for support.
  • How do I create/edit my Player Profile?
    The Player Profile is your home of player information. Whilst creating/editing your Player Profile you can enter your name, gender, nationality, age, foot preference and even playing position. All of these selections can be used as filters on the Leaderboard page. When first signing in you will be prompted to create your profile, this can all be changed at a later date by editing your profile. MENU > PLAYER > EDIT PROFILE > UPDATE PLAYER PROFILE
  • What is the Player Index?
    The ESA Player Index is our new way evaluating footballing ability by using player performance on the ESA products. Our Football Department have created algorithm where your scores will be put up against the test to determine an overall score in 6 key categories; Passing, Dribbling, Shooting, Acceleration, Stamina & Vision. Your score in each of these fields will be put towards a total score based out of 100. For more information on the ESA Index, please email info@eliteskillsarena.com and speak to a member of the Football Department.
  • Why is my ESA Index not changing after my session?
    There are several training modes which contribute to the individual ESA Index stats. Users are encouraged to play a range of training modes for a balanced review of performance. In order to see your ESA Index score after a session, you will need to reload the ESA Data Hub and you should then see your ESA Index update.
  • What is the Analysis?
    The Analysis is the new home of all of your ESA sessions data. Each time you sign-in and use our products, all of your scores will be recorded under the Analysis tab. This can filtered in several different ways by Training Mode, Product, Duration and Date, allowing you to track performance over a particular day, week or month. You can even filter through scores to display your last 10, 25, 50 or 100. Analysis highlights are available at the bottom of the ESA Data Hub for web viewers. But it doesn't stop there, you can also select any one of your individual scores to analyse which shows score and pass accuracy %.
  • Can I learn more about my session?
    Yes, you can find out much more about your session on the Analysis page. Simply open up anyone of your sessions by hitting the expand icon below your data on Phone and to the right of your data on Web. Opening up your session gives you more detail on the session (Session Info) and performance (Session Stats). You can also connect to your smart watch and record fitness data, allowing you to also view Steps, Metres Covered, Calories Burnt and Heart Rate.
  • Why hasn't my score appeared after I have finished a game?
    After finishing your game, your score should appear within 30 seconds of competition depending on internet speed. If it doesn't appear automatically, users can refresh the page by hitting the top left button to update their Analysis. If you are still experiencing a problem, please contact your facility manager or contact ESA info@eliteskillsarena.com. All scores are saved our Data Hub and can be added at anytime.
  • How can I track my fitness?
    To gather the most accurate data during your session, please make sure that you begin a workout on your smart watch before playing. Please ensure you have granted the ESA Data Hub app permission to access your health data via your smart phone. After opening up your individual session, hit the sync button and your Fitness Data should appear showing Steps, Metres Covered, Calories Burnt and Heart Rate. MENU > ANALYSIS > EXPAND SESSION > SYNC For more information or any issues you are experiencing with the Health Analysis please email info@eliteskillsarena.com.
  • What is the Leaderboard?
    The Leaderboard page is a live top 10 ranking of the all-time best scores. This can be filtered down to your facility, product, age etc but will always show the best 10 scores and also your position either within that or ranking outside of the top 10.
  • How do I change/filter the Leaderboard?
    Whilst on the Leaderboard page, users can filter the top 10 with a range of different options available including; Local/Global, Training Mode, Product, Duration, Gender, Age, Timescale and other options taken from your Profile. After submitting your filter options, the Leaderboard will show the selected top 10 with a everyone's high-score shown. MENU > LEADERBOARD > FILTER > SUBMIT The Leaderboard will also show your rank either in the top 10 highlighted in white, or your position at the bottom of the top 10 again highlighted in white. If you have set up a Private Leaderboard, this will be filterable underneath the Local/Global section.
  • How do I see the Leaderboard I created with my Friends?
    If you have added a Friend and they have accepted, you can create a Private Leaderboard. These leaderboards can then be viewed under the Local/Global filter on the Leaderboard page. MENU > LEADERBOARD > FILTER > SELECT PRIVATE LEADERBOARD > SUBMIT
  • How do I add a friend on the ESA Data Hub App?
    To add Friends you can do this by going to the All Friends page under the Friends tab in the Menu. From here you will be able view all your current friends, add any new ones and also remove anyone if you wish. To add a friend you will need to know their email. MENU > FRIENDS > ALL FRIENDS > ADD FRIEND > ADD FRIEND
  • How do I make a Leaderboard with my Friends?
    To create a Leaderboard you can do this under the Leaderboard tab in the Menu. Menu > Leaderboards > Add Leaderboard > Name your leaderboard > Create.
  • How can I accept a friend invite?
    After someone has asked you to become their friend, you will either have to accept or decline the invitation. First the recipient will receive a notification either under the notification page (mobile) or by clicking the bell (desktop). They will also receive an email alerting them of a new friend invitation. From there you will see someone has asked you to be a friend which you then accept by going to the invitations page under the friends tab. You can then accept or decline. MENU > FRIENDS > INVITATIONS > ACCEPT/DECLINE If accepted the friend will now appear in the All Friends page of both users. The sender will also get a notification showing the recipient has accepted the request.
  • I have accepted my Friend Request/Request to Join Leaderboard, why is it still showing a Notification?
    Accepting or declining a invitation will not delete the notification, to remove it you will need to click that you have read it or delete the notification itself. After this it won't show the notification under the tab or by the bell on desktop.
  • I have a Notification to join my Friends Leaderboard or Become a Friend but can't accept?
    In order to accept an invite, you will need to go to the Invitations page under the Friends tab. This will then show all received invitations and sent invitations. MENU > FRIENDS > INVITATIONS > ACCEPT/DECLINE All friends and private leaderboards you accept will be removable at any stage, simply unfriend via the All Friends page or hit the Leave Leaderboard button on the private leaderboard you wish to leave from. If you have any issues with the Friends tab or your Notifications, please email info@eliteskillsarena.com or ask a member of staff at your facility.
ESA+ FAQ
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